Why do businesses need an epabx telephone system?

An EPABX (Electronic Private Automatic Branch Exchange) system is a private branch exchange (PBX) telecommunication system that supports voice and data communication within an organization. It enables users to share external phone lines and easily communicate inside an organization. It includes features such as call transfer, conference calling, call forwarding, voicemail, and call recording.

The EPABX telephone system allows users to manage, monitor and control all the incoming and outgoing calls within an organization efficiently. It depends from organization to organization which EPABX system will work best for them depending upon the strength of employees and site offices they possess.

Benefits of having an EPABX system in the office, warehouse, basement, hotels, hospitality industry, and in many other industries.

Improved communication

An EPABX system provides a more organized and efficient way of communicating within an organization. It ensures that every employee has access to a single phone number for taking and making calls.

Cost-effective:

EPABX systems are cost-effective and can save significant money on phone bills. It provides features such as call routing, call forwarding, and call management, which can reduce the need for multiple phone lines.

Increased productivity:

the EPABX system allows employees to prioritize their work and handle calls accordingly, which can increase productivity and efficiency.

Better customer experience:

with an EPABX system, customers can be quickly connected to the relevant department or employee. It reduces waiting time and improves customer service, which can lead to customer satisfaction and retention.

Advanced features:

EPABX systems also come with advanced features such as voicemail, call logs, call recording, and conferencing and among others. These features enhance the overall communication experience and make it more convenient for users.

Enhanced security:

EPABX systems can help businesses maintain a higher level of security by making it easier to monitor calls and identify potential security threats.

Increased collaboration:

with the ability to transfer calls and conferences in multiple people, an EPABX system can facilitate better collaboration between employees and departments.

Better reporting and analysis:

EPABX systems can provide businesses with valuable data and insights into their communications, including call volume, duration, and other important metrics.

Nowadays, VoIP is taking the place of the EPABX system in many offices due to its benefits and features, which are as follows:

• Lower costs — the cost of these EPABX devices is lower than the normal EPABX system.
• Advanced features for small and big organizations — it has the additional features discussed above according to the organization’s requirements.

CCL EXPABX is the leading manufacturer of EPABX and security systems. We sell the latest technology products that match your requirement and fit your budget like Analog PBX, Digital PBX, Hybrid PBX, IP PBX, etc.We sell our products in Noida, Ghaziabad, Lucknow, Delhi, Gurgaon, kanpur, and many other places in India.

We believe in building trust among our customers and providing maintenance for all types of EPABX systems. Our EPABX intercom system in Noida is well known among our clients in Noida.

Our company provideshassle-free intercom system installation services in and around Delhi. We have dealers all across India, EPABX intercom system dealers are easy to contact and reach. Our popular selling digital wireless EPABX has the following features, which lead to systematic working.

a) Menu of system features — other features like hold, music,etc. are also displayed on the digital EPABX, making it more user-friendly.

b) Call extension number — you can write the extension on the space given on the board to transfer directly to the main extensions like Managing Director, Director, Chairperson, etc.

c) System / Personal speed dialing — speed dialing is an important feature in case of emergency or urgency.

d) Call routing: the facility of forwarding the calls to another phone number can be done in the EPABX system.

e) Incoming caller’s number — we can know who is calling by the number displayed on the EPABX screen.

f) Call duration — how much time you spent on the call is noted as call duration.

CCL EPABX provides the best quality EPABX intercom system near you which will help you to work smoothly inside or outside the office premises. It is a well-established name in safety and security systems and we have been in this industry for more than a decade. 

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